All sales are final. All of our inventory is guaranteed authentic. If you purchase an item that you believe to be unauthentic, you have 3 days from the time you receive the item to: contact Simply Chic; take the item in question to the vendor to have it authenticated; provide us with proof that you have sent it to be authenticated. If, when the item is returned to you, it is found to be unauthentic, you must send the item back to Simply Chic as soon as possible. Upon receiving the item Simply Chic will provide you with a full refund including shipping.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. 
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at

Exchanges (if applicable)
We do not allow any exchanges but you are welcome to reconsign your item(s) if you are not satisfied with the products.


To return your product, you should mail your product to: 3038 Fillmore St. San Francisco, California, US, 94123

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.